1. Information We Collect

We collect information you provide directly when you use our services, including:

• Account information: Name, email address, company name, and job title when you create an account or request a demo.
• Usage data: Information about how you interact with our platform, including features used, pages visited, and actions taken.
• Device information: Browser type, operating system, IP address, and device identifiers collected automatically when you access our services.
• Communications: Messages, feedback, and support requests you send to us.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Send you important updates about your account and our platform.
• Respond to your inquiries and provide customer support.
• Analyse usage patterns to improve user experience and develop new features.
• Protect against fraud, abuse, and unauthorised access to our services.

3. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse site traffic, and understand how our services are used. You can manage your cookie preferences through your browser settings. Essential cookies required for the operation of our platform cannot be disabled.

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Third-party vendors who help us operate our platform (e.g., hosting, analytics, email).
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. While no system is completely secure, we are committed to protecting your information to the best of our ability.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your data within 90 days, except where retention is required by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data in a structured format.

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@peoplepilot.io.